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Brookstone Logo


3.1

| 125 Reviews


1401 N Lamb Boulevard, Las Vegas NV 89110

(702) 453-1577

http://www.liveatbrookstoneapartments.com


See why our residents are raving! Our Las Vegas, Nevada, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Brookstone apartments in Las Vegas, Nevada today.


Reviews List

C

New owners & management are unprofessional. Water has been shut off all day today & not one single person has bothered answering or reaching out to it's tenants. So upsetting that emergency phone number was turned off!!! DO BETTER WE HAVE KIDS !!!!!!!

Cee Cee

January 12, 2025

I

This is very upsetting!!! Today, I had no water in my apartment!! The water was turned off around 4pm and turn back on for just a little while and shut off again. With no letter letting anyone know. It’s past 10pm and I still have no water!!! I’ve been trying to call the “emergency” number that was given to me and I get no answer!!! I need the owners number to let him know all the issues that are going on in these apartments !!! PLEASE PICK UP THE PHONE!!!! I just got off the phone with the water district and they are telling me that the management company has to call to turn back on!!! WHY HAVENT YOU CALLED IF THE ISSUE IS FIXED?!!!!

Ilsin Castanon

January 12, 2025

J

Lived here for 2 years and the AC never worked properly. Apartment was always hot. They replace my broken dryer with another broken dryer and 2 times the water has been shut off without warning. My car was stolen right out of the complex and they claim to have security that patrols but I’ve seen a guy in a security truck drive through a handful of times but never actually doing security. This is the worst place I’ve ever lived and I do not recommend anyone to live here. When I’ve tried to address issues with the office they had an attitude and did not care about any concerns. This place needs to be condemned. Also the roach problem is outrageous. They offer periodical spray that never seems to actually keep the bugs away

Joshua Connelly

January 12, 2025

K

I am extremely happy with my apartment, the leasing office was wonderful and got me in very quickly, My fur babies and I are loving our new home it’s been safe and quiet

Kisha Uhden

January 04, 2025

L

I just want to personally thank Barbara, she was absolutely amazing throughout the entire process of getting me into and settled in the Apartments. From the very beginning, she went above and beyond to make sure everything went smoothly. She was incredibly attentive, answering all my questions with patience and making me feel comfortable every step of the way. What stood out was her reassurance that she’d always be available if I needed anything or had any concerns. Her professionalism, kindness, and dedication made the experience stress-free. I’m truly grateful for her help and couldn’t have asked for better support. Thank you, Barbara!

Ladarryn Harris

December 31, 2024

K

Kyara Cruz

December 31, 2024

D

Great apartments, amazing staff. Highly recommend.

Destinie Martinez

December 31, 2024

I

I'm not able to give a 0 star, but I am able to tell you that the new management and employees from the office now are complete unprofessional. They will break your lease agreement, and give you some bs story that the management before them messed everything up and now they have to go by what a contract from almost 8yrs ago says not the one you originally signed. So make sure you ask all your questions cross your t's and dot your i's.

Isabel Orea

November 27, 2024

M

I am moving around January & really want to stay in the area so I stopped in to look at these apartments. Natalie was extremely helpful & extremely sweet! Answered all my questions & was very reassuring about meeting all the needs. I absolutely recommend moving into here the staff is amazing.

Marta Medrano

November 01, 2024

Y

(Translated by Google) I rented an apartment a few months ago, an apartment that no one personally handed over to me. The first night I stayed, neither my wife, my 3-year-old daughter, nor I could sleep because of the number of cockroaches. Only one of the kitchen outlets worked; I reported it, but they never came to fix it. I reported the cockroach problem, and they told me I had to leave the apartment. I told them that all I wanted was to leave because the apartment was uninhabitable. According to the office representative, she was going to report me to collections because she was demanding $3,040, money I didn't want to pay. I'm just waiting for her to do it so I can file a lawsuit. I have photos and videos saved from those hellish days I lived there. I had to take my daughter to the hospital because she started having allergies, and the doctor determined they were caused by the cockroaches. I have all the documents filed so that when she sends me to collections, I can proceed with the lawsuit. It was a terrible experience. I recommend the place, thank you. (Original) Renté un apartamento hace unos meses atrás ,apartamento que nadie me entregó personalmente,la primera noche que me quedé a dormir ,ni mi esposa ,mi niña pequeña de 3 años y yo pudimos dormir de la cantidad de cucarachas ,los tomas de corriente de la cocina solo servía uno ,lo reporte y nunca fueron a arreglarlos .Informe lo de las cucarachas y me dijeron que tenía que salir del apartamento y le dije que yo lo que quería era irme porque el apartamento estaba inavitable .Segun la de la oficina me iba a reportar a Colección ,porque me estaba pidiendo la suma de 3040 dólares ,dinero que no quise pagar ,solo estoy esperando a que lo haga para ponerle una demanda ,tengo fotos y videos guardados desde esos días infernales que viví allí ,tuve que llevar a mi niña al hospital porque empezó con una alergia ,el doctor detectó que eran producto a las mismas cucarachas,tengo todos los documentos archivados para cuando me mande a colección proceder con la demanda ,malísima experiencia,no recomiendo el lugar ,gracias

Yonny Diegues

October 26, 2024

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